NEED TO KNOW?
Frequently Asked
Questions
Everything you need to know about Nutrikona products, delivery, returns and orders.
01
How did my package ship?
Orders from Nutrikona are shipped via standard courier services. Tracking information is typically provided via email and whatsapp once the order is dispatched.
02
When do I receive my order?
Delivery times vary based on location but generally range from 3–7 business days within India.
03
Returns, exchanges and complaints
For returns, exchanges, or complaints, Nutrikona will offer refund in case of received damaged product or seal broken with a 3 day return policy. But make sure the customer has proper video of unboxing the delivery parcel for reference. Customers can contact their support for assistance on same day of delivery.
04
Cancel an order due to longer delivery time
You can cancel an order if delivery times are extended by contacting customer support before the order is dispatched. No cancellation is possible once the shipment is out for delivery.
05
When will I receive the invoice for my order?
Invoices are provided once the order is confirmed.
06
What products does Nutrikona offer?
Nutrikona offers a variety of nutritional supplements including protein powders, pre-workout, intra-workout, post-workout supplements, daily essentials, men's essentials, fat burners, and vegan products.
07
How long will my order take to be delivered?
Delivery generally takes 3-7 business days within India depend on Tier I,II & III cities.
